Privacy Policy
Introduction
Welcome to Advantage Home Plus (“Program,” “we,” “our,” “us”). We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in connection with our employee homeownership program, including our communications through 10-Digit Long Codes (10DLC).
Information We Collect
In the course of administering the Advantage Home Plus program, we may collect the following types of information:
- Personal Information: This includes your name, contact information (e.g., phone number, email address), employment details, and any other information you provide in relation to your participation in the program.
- Homeownership Data: Information related to your homeownership status, application details, and any related documentation.
- Communication Data: Content of messages sent or received through our 10DLC messaging services, including inquiry details and responses.
How We Use Your Information
We use your information for the following purposes:
- Program Administration: To manage and support your participation in the Advantage Home Plus program, including processing applications and providing program updates.
- Communication: To communicate with you about the program, respond to your inquiries, and provide important information related to your participation.
- Service Improvement: To analyze and improve the program and our communication processes.
- Compliance and Legal Obligations: To ensure compliance with applicable laws and regulations and to fulfill any legal or contractual obligations.
The Privacy Policy cannot permit for the sharing or selling of end user information to third parties and affiliates.
How We Share Your Information
We may share your information under the following circumstances:
- With Service Providers: We may share your information with third-party vendors who assist us in administering the Advantage Home Plus program, such as program consultants or IT service providers.
- For Legal Reasons: We may disclose your information if required by law, in response to legal requests, or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or other business transactions, your information may be transferred as part of the transaction.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information held by us.
- Opt-Out: You may opt-out of receiving marketing or promotional messages by following the instructions provided in those messages.
- Data Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.
Data Security
We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once it is no longer needed, we will take steps to securely delete or anonymize it.
Children’s Privacy
Our program is intended for adults and not for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Advantage Home Plus
SupportSquad@AdvantageHomePlus.com
(800) 511-2197